Surfing at Sunset

Frequently Asked Questions

When is the best time of year to visit Australia?

Ultimately, this comes down to your favoured climate and will also depend on which parts of Australia you intend visiting. With each of our escapes, we have taken the seasonal changes into account as best as we can. Being in the Southern Hemisphere, Australia’s summer is from December until February (great for the South West region) and winter is June through to August (ideal or northern escapes). But ultimatelty the choice is up to you.

Why are there minimum numbers for an Escape?

Our escapes are tailored to provide a unique and exclusive experience. To achieve this, we have packaged your escapes to be ‘all-inclusive,’ which caters for a minimum and maximum number. We can only secure the aircraft for the advertised package if a minimum number of guests is confirmed. This ensures you receive the highest level of service, comfort and satisfaction.

What happens if the weather is not suitable for our activity?

As all our guests will be aware, the elements of nature can be challenging and often unpredictable. Every effort has been made to plan and pair our escapes to address known seasonal variations and thereby minimise any impact on your planned activity. Should conditions be considered extreme or dangerous, or be cancelled by the supplier and therefore out of our control, we will endeavour to provide the group with a choice of another activity or refund. Please ensure you read our Terms and Conditions.

What standard of accommodation can I expect?

In line with our commitment to providing you with an exclusive and memorable all-inclusive Escape, we strive to pair the finest quality of accommodation available to each destination. In the majority of our Escape destinations, this will be of a ‘5-star Standard.’ However, where this is not available, you can be assured that we will provide the highest level of comfort and service possible.

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