Surfing at Sunset

Frequently Asked Questions

Got questions? Below we answer some of the most commonly asked questions we get about our luxury Western Australian Air Escapes.

Do Air Escapes run all year? 

Yes, all our escapes are available all year round, including our customised luxury escapes. We curate trips that consider the seasonal environmental conditions, but while trips are tailored to seasons, weather uncertainties are always possible so the decision to visit a region is ultimately up to you, and subject to the safe operating conditions of the flight provider and tour operators.  See our Terms and Conditions for further guidance.

Are Air Escapes trips weather permitting? 

Even though we’re pretty lucky in this part of the planet, the elements of nature can be challenging and often unpredictable. We make every effort to plan our escapes and address known seasonal variations to minimise any impact on your trip. When conditions are considered extreme or dangerous, we do our best to arrange an equally exciting experience - and if that doesn’t work for you, we’ll issue you a refund.

 

How far in advance do I need to book my Air Escape? 

We cater to the precise planners and the spontaneous whirlwinders. While fully customised and bespoke escapes take planning time, we generally only require one day to book an escape, subject to availability. If an escape is unavailable, we’ll try our best to cook something up to create an escape for you, peppered with some creative thinking and adjustments. Just note that you may fall within the minimum notice for cancellation with short notice bookings.

 

Is there a minimum age limit for Air Escapes passengers? 

Due to the nature of many of the activities, our structured escapes are aimed at guests 18 years or older. However, if your group meets the minimum number of guests required for the escape, we may be able to lift the age restriction - this would mean that a child is charged as part of the group. Infants that can legally sit on your lap can be included free of charge in some cases.

 

For large groups, can more than one aircraft be chartered? 

Yes, absolutely! Or why not ask us for a larger aircraft to celebrate together? We’ve got over two decades of aviation experience where we’ve developed a network of aircraft operators - large and small. So no matter your group size, we’ve got you covered within the same level of luxury. Third-party tour operators largely dictate our minimum and maximum guest numbers, so get in touch, and we’ll be happy to discuss your requirements.

 

Is there a cancellation policy?

Yes. In most cases, we’re subjected to our third-party tour operator cancellation policies - so these policies form the basis of our cancellation policy. 

 

COVID 19:  We’re understanding of the dynamic nature and regulatory travel changes that Covid 19 has caused, we’re victims of these changes ourselves, and we’re all in this together! We endeavour to offer the fairest resolution to you if these changes impact your trip. As the outcome will differ from tour provider and time of cancellation, please call us to discuss the available options. As a general rule, we’ll provide a complete refund if cancellation is due to a state government directive that prohibits entry into the state of Western Australia or a WA regional lockdown if you made your booking before the WA State Premier's announcement prohibiting travel.

 

Please see here for further details. https://www.accc.gov.au/consumers/consumer-rights-guarantees/covid-19-coronavirus-information-for-consumers#travel-cancellations-and-changes 

What time do the day trips return to Perth?

Most day escapes aim to have you back in Perth by approximately 4:30 - 5:00 pm. But this is the brilliance of an Air Escapes trip; if you’re having a great time and suffering from FOPE (fear of party ending), we might be able to arrange for you to stay out a little longer. Subject to our pilots' strict governed flight and duty time requirements, if you’re not yet ready to come home, we’ll always see what we can do!
 

What if I want to stay overnight at the destination?

In line with our commitment to providing you with an exclusive, memorable and all-inclusive Escape, we strive to pair you with the finest quality accommodation in each destination. In the majority of our Escape destinations, this will be of a ‘5-star Standard.’ However, where this isn’t available, rest assured that you’ll receive the best comfort and service available. Got your own accommodation lined up? Talk to us so we can work with you.  

Got more questions?

In partnership with Western Sky Australia 

Delivering luxury escapes with private aeroplanes is made possible with Western Sky Australia. Western Sky Australia has 25 years of industry experience - so you can expect the highest levels of customer service and the safest journey possible.